Privacy Policy

1. Personal Information We Collect

We may collect personal information from agents, prospective customers, consumers who respond to marketing campaigns, service providers, and other individuals.

Information provided by agents

When an agent creates an account, places an order, manages a territory, or contacts us, we may collect:

• Name, business name, email address, phone number, mailing address, and billing address
• Account login credentials and profile information
• Insurance license information, states or counties targeted, and marketing preferences
• Order details, subscription details, payment method information, and transaction history
• Communications with us, including support requests and messages to lead coordinators

Payment card or bank transfer information may be processed by our payment processors. We do not need to store full payment card numbers to provide the Services.

Information about consumers and leads

In connection with insurance marketing campaigns and lead programs, we may collect personal information about consumers, including:

• Name, mailing address, phone number, and other contact information
• Campaign response information, such as IVR responses, mail-back responses, call details, timestamps, and lead source
• Interest in insurance-related products or services
• Information included by the consumer in a response form, phone response, or other communication

We may also receive consumer information from data suppliers, mailing vendors, public sources, agents, service providers, and other lawful sources used to produce, mail, track, and fulfill campaigns.

Automatically collected information

When you use our website or platform, we may collect:

• IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and usage activity
• Log data related to account access, security, errors, and platform performance
• Cookie, pixel, and analytics information

2. How We Use Personal Information

We use personal information to:

• Provide, operate, maintain, and improve the Services
• Create, process, print, mail, track, and fulfill insurance marketing campaigns
• Generate, validate, route, and deliver leads to agents
• Manage agent accounts, territories, subscriptions, orders, invoices, and payments
• Send operational messages, lead notifications, account alerts, support responses, and service updates
• Verify account access, detect fraud, secure the platform, and prevent unauthorized use
• Analyze campaign performance, platform usage, and business operations
• Comply with legal, regulatory, tax, accounting, insurance, advertising, privacy, and security obligations
• Enforce our Terms of Service and other agreements
• Respond to inquiries, disputes, legal requests, and law enforcement requests

We may use deidentified or aggregated information for analytics, reporting, product improvement, and business purposes.

3. How We Disclose Personal Information

We may disclose personal information to:

• Agents and account users: We deliver consumer leads and related response information to the agent who ordered the applicable campaign.
• Service providers: We use vendors for hosting, payment processing, printing, mailing, data processing, analytics, communications, lead delivery, security, customer support, and business operations.
• Data and marketing partners: We may work with data suppliers, mailing vendors, IVR providers, SMS providers, and related partners to produce campaigns and fulfill lead programs.
• Professional advisors: We may disclose information to attorneys, auditors, accountants, insurers, and other advisors.
• Legal and regulatory parties: We may disclose information when required or appropriate to comply with law, subpoenas, court orders, regulatory requests, or to protect rights, safety, and security.
• Business transaction parties: We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction.

Agents who receive consumer leads are independent businesses responsible for their own use of those leads, including compliance with TCPA, Do-Not-Call, CAN-SPAM, state insurance rules, advertising rules, and applicable privacy and data-security laws.

4. Lead Delivery and Communications

For IVR programs, leads may be delivered by text message to the mobile number on an agent's profile and through the in-app lead portal. For mail-back programs, responses may be returned by mail over a period of weeks.

If you provide a mobile number to us, we may send operational text messages related to your account, orders, subscriptions, or leads. Message and data rates may apply. Delivery depends on carriers and is not guaranteed.

5. Cookies and Analytics

We may use cookies, pixels, local storage, analytics tools, and similar technologies to operate the website and platform, remember preferences, maintain sessions, improve performance, understand usage, and help secure our Services.

You can adjust browser settings to block or delete cookies. Some platform features may not work properly if cookies are disabled.

6. Payments

Payments are processed by third-party payment processors. We may receive limited payment-related information, such as payment status, transaction identifiers, billing contact information, payment type, and partial card details. Payment processors handle payment information under their own terms and privacy policies.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system, transmission, or storage method is completely secure. Agents are responsible for maintaining the confidentiality of account credentials and limiting account access to authorized individuals.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, manage accounts and subscriptions, deliver leads, comply with legal obligations, resolve disputes, enforce agreements, maintain records, and support legitimate business purposes.

Retention periods may vary depending on the type of information, the purpose for collection, legal requirements, and operational needs.

9. Your Choices

You may contact us to request access to, correction of, or deletion of personal information, subject to legal and operational limitations.

Agents may update certain account information in the platform. After the applicable minimum commitment period described in the Terms of Service, agents may pause or cancel subscriptions according to the cancellation rules shown at checkout and in the account.

You may opt out of non-operational marketing emails by using the unsubscribe link or contacting us. We may still send transactional or service-related messages.

10. California Privacy Notice

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, may provide additional rights depending on our relationship with you and whether the law applies to us.

California privacy rights may include the right to know, access, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising privacy rights. California's Attorney General describes these rights in its CCPA guidance, and the FTC also emphasizes that companies should honor the privacy promises they make and use appropriate safeguards for personal information in its privacy and security business guidance.

Categories of personal information

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers, such as name, address, email address, phone number, account identifiers, and IP address
• Commercial information, such as orders, subscriptions, territories, transaction history, and campaign activity
• Internet or electronic network activity, such as platform usage, logs, browser information, and analytics data
• Professional or business information, such as agency name, license-related information, and business contact details
• Geolocation information, such as general location inferred from IP address or campaign territory selections
• Sensitive personal information, such as account login credentials and payment-related information handled through payment processors
• Inferences, such as campaign preferences, product interests, or lead-response indicators

Sources

We may collect personal information from you, agents, consumers, service providers, payment processors, data suppliers, mailing vendors, communications providers, public sources, and automated technologies.

Purposes

We collect and use personal information for the purposes described in Sections 2 through 8 of this Privacy Policy.

Disclosure, sale, or sharing

We disclose personal information to the categories of recipients described in Section 3.

Because our Services involve delivering consumer lead information to agents who order campaigns, some disclosures may be considered a “sale” under certain state privacy laws. We may also use analytics or advertising technologies that could be considered “sharing” for cross-context behavioral advertising under California law.

To opt out of sale or sharing, contact us at support@allamericanleads.ccwith the subject line “Privacy Opt-Out.”

11. Children's Privacy

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, contact us so we can review and delete it where appropriate.

12. Third-Party Links and Services

Our website or platform may link to third-party websites, tools, payment processors, or services. We are not responsible for the privacy practices of third parties. Their privacy policies govern their collection and use of information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted with a new “Last updated” date. Your continued use of the Services after a change means you acknowledge the revised Privacy Policy.

14. Contact Us

Questions or privacy requests may be sent to:

All American Leads
Email: support@allamericanleads.cc